What we do
Digitisation
For the digitalisation of your performance processes, we are guided by the effective stages of excellence transfer, from modelling to the digitalisation of automated processes. You can see that continuous development is standard for us in the integrated optimisation routines.
What you can build on: With our many years of experience in industry, trade and services as consultants, process experts and IT specialists, we support you in expanding your competitive advantages.
Biqx is the mobile intranet that goes far beyond pure communication. In our integrated solution, which we make available to our customers as our own product, we have digitalised years of experience in corporate management, consulting and cooperative development and combined it in a mobile tool suite that is continuously expanded with new features. You have the choice: secure hosting on our server or on "own premises". So that your data is safe. DSGVO conformity is also ensured! Call us if you want to quickly improve your internal communication and collaboration!
For our customer, we have developed the concept of an integrated planning and administration process with which the company's own means of transport can be booked quickly and transparently. We would also be happy to help you digitise special administrative and organisational processes.
A process with hardware and software was developed for the rapid instruction of skilled workers for the disassembly and packaging of charged battery sets, with which individual steps of sensitive work processes can be recorded easily and without loss of time by experts and thus conveyed to the skilled workers being trained. This means that elaborate instructions can be created and disseminated within a very short time. If you want to take your know-how management to the next level, get in touch with us.
Examples of services
Biqx is the mobile intranet that goes far beyond pure communication. In our integrated solution, which we make available to our customers as our own product, we have digitalised years of experience in corporate management, consulting and cooperative development and combined it in a mobile tool suite that is continuously expanded with new features. You have the choice: secure hosting on our server or on "own premises". So that your data is safe. DSGVO conformity is also ensured! Call us if you want to quickly improve your internal communication and collaboration!
For our customer, we have developed the concept of an integrated planning and administration process with which the company's own means of transport can be booked quickly and transparently. We would also be happy to help you digitise special administrative and organisational processes.
A process with hardware and software was developed for the rapid instruction of skilled workers for the disassembly and packaging of charged battery sets, with which individual steps of sensitive work processes can be recorded easily and without loss of time by experts and thus conveyed to the skilled workers to be trained. This means that elaborate instructions can be created and disseminated within a very short time. If you want to take your know-how management to the next level, get in touch with us.
IT Services
We have already proven it: As the founder and managing director of one of the most successful medium-sized companies for IT services, we understand exactly what matters to our customers: reliability, transparent information, performance and cost optimisation.
Optimised: An optimally operated IT service provides customers with continuous improvements in service quality at stable, attractive service costs.
Transparent: Transparent IT services are not a "black box", but provide permanent information about the quality of the service provided.
Reliable: A reliably operated IT service has a very high level of failure safety and secures the customer's business processes in every situation.
What it's about:
IT services and even entire IT organisations face the challenge of fundamental restructuring every now and then:
- Outsourcing or insourcing
- Merger, acquisition, consolidation or split-up
- Requirements arising from legal or regulatory requirements
- Higher demands on efficiency or quality of IT services
How it works:
Our modularised process model provides the right approach for every situation in order to achieve the desired goals in the form of a transformation project safely, in time, in quality and in budget. We have the right tools as well as the right experts, from project management and technology specialists to process and service professionals, lawyers and coaches for cultural change, management and employees. In this way, we can safely handle all perspectives of your transformation project:
- Transformation of the infrastructure, data or applications
- Transformation of processes, organisational structures, work organisation
- Transformation of policies and procedures to Governance, Risk, Compliance
Our modular process model enables a very precise estimate of the effort required even before the actual transformation project begins. On this basis, we are also happy to provide services at a fixed price!
What it's about:
Almost all IT services in almost all companies, from the helpdesk to client management, server and database operation, application operation etc. pp. to cloud services, have optimisation potential.
How it works:
A team of service specialists with expertise in IT service management, infrastructure and application management, staff coaching and leadership, organisational structure and process organisation, as well as provider and customer management, takes a look at your IT services and identifies optimisation potential, which is then successively implemented in the sense of continuous improvement. We start with quick wins and can go all the way to completely new, more effective and efficient operating and sourcing concepts.
We provide, control and / or monitor your IT services.
How it works:
Service delivery - we provide your IT services with our teams within the framework of the SLAs agreed with you.
Service Quality Management - we monitor the quality of the IT services provided by your own staff or providers in accordance with the agreed SLAs and quality specifications. We provide reports and suggestions for optimisation and ensure that you have optimal information about the performance of your IT services.
Service Delivery Management - in addition to Service Quality Management, we take care of the complete operational management of your IT service providers.
Range of services
What it's about:
IT services and even entire IT organisations face the challenge of fundamental restructuring every now and then:
- Outsourcing or insourcing
- Merger, acquisition, consolidation or split-up
- Requirements arising from legal or regulatory requirements
- Higher demands on efficiency or quality of IT services
How it works:
Our modularised process model provides the right approach for every situation in order to achieve the desired goals in the form of a transformation project safely, in time, in quality and in budget. We have the right tools as well as the right experts, from project management and technology specialists to process and service professionals, lawyers and coaches for cultural change, management and employees. In this way, we can safely handle all perspectives of your transformation project:
- Transformation of the infrastructure, data or applications
- Transformation of processes, organisational structures, work organisation
- Transformation of policies and procedures to Governance, Risk, Compliance
Our modular process model enables a very precise estimate of the effort required even before the actual transformation project begins. On this basis, we are also happy to provide services at a fixed price!
What it's about:
Almost all IT services in almost all companies, from the helpdesk to client management, server and database operation, application operation etc. pp. to cloud services, have optimisation potential.
How it works:
A team of service specialists with expertise in IT service management, infrastructure and application management, staff coaching and leadership, organisational structure and process organisation, as well as provider and customer management, takes a look at your IT services and identifies optimisation potential, which is then successively implemented in the sense of continuous improvement. We start with quick wins and can go all the way to completely new, more effective and efficient operating and sourcing concepts.
We provide, control and / or monitor your IT services.
How it works:
Service delivery - we provide your IT services with our teams within the framework of the SLAs agreed with you.
Service Quality Management - we monitor the quality of the IT services provided by your own staff or providers in accordance with the agreed SLAs and quality specifications. We provide reports and suggestions for optimisation and ensure that you have optimal information about the performance of your IT services.
Service Delivery Management - in addition to Service Quality Management, we take care of the complete operational management of your IT service providers.
For more information, please contact:
Oliver Düvel
+49 531 482 24 320
oliver.duevel@digitalsee.de
Joachim Fricke
+49 531 482 24 320
joachim.fricke@digitalsee.de
Project management and IT consulting
Project management: We provide you with experienced project leaders, project managers and also well-rehearsed PMOs for your projects. Whether agile or classic, our project management experts ensure that your projects are successful.
IT consulting: We support your topics and projects in IT and at the interface between IT and business with experienced consultants who have comprehensive professional competences in all important methods and techniques as well as in-depth know-how in goal-oriented implementation in the company, including organisational development and management of change.
What it's about:
Sometimes projects find themselves in a "deadlock". Many open work packages, important resources are overloaded and deadlines are approaching.
In this case, the use of agile methods can also help within "classic" project management to complete work packages quickly and thus create space for further successful project work.
How it works:
Together with your project team, our project management experts identify crucial work packages and support the project team in completing these work packages quickly and successfully through the use of agile methods. This creates project results, a sense of achievement and the necessary resource freedoms in the project that enable further successful project work. Even though agile methods are often associated with software development - our process model works in every project context.
What it's about:
It happens time and again that IT projects are on the verge of failure or, according to general perception, have already failed.
In these cases, there are basically two options: live with it or engage our project rescue team!
How it works:
A team of interdisciplinary experts that we put together together with you is highly likely to get your project back on track and ideally safely to the finish line. We have storm-tested project managers, efficient PMO staff, experts for almost every technology, specialists for processes, governance, risk, compliance and also experts for coaching, cultural change and conflict management.
Our teams are well-rehearsed, start quickly, adapt to any project management method and within a very short time will identify the weak points and pain points in the project, stabilise the project and show a reliable way to a successful project completion.
And that costs less than you think and definitely much less than a failed project!
What it's about:
You cannot manage your topics or projects with your own staff. We provide you with the appropriate technical and / or project management experts.
How it works:
You describe in a requirements profile which professional and methodical skills you need and we introduce you to suitable employees who will help you to successfully complete your tasks and projects.
Range of services
What it's about:
Sometimes projects find themselves in a "deadlock". Many open work packages, important resources are overloaded and deadlines are approaching.
In this case, the use of agile methods can also help within "classic" project management to complete work packages quickly and thus create space for further successful project work.
How it works:
Together with your project team, our project management experts identify crucial work packages and support the project team in completing these work packages quickly and successfully through the use of agile methods. This creates project results, a sense of achievement and the necessary resource freedoms in the project that enable further successful project work. Even though agile methods are often associated with software development - our process model works in every project context.
What it's about:
It happens time and again that IT projects are on the verge of failure or, according to general perception, have already failed.
In these cases, there are basically two options: live with it or engage our project rescue team!
How it works:
A team of interdisciplinary experts that we put together together with you is highly likely to get your project back on track and ideally safely to the finish line. We have storm-tested project managers, efficient PMO staff, experts for almost every technology, specialists for processes, governance, risk, compliance and also experts for coaching, cultural change and conflict management.
Our teams are well-rehearsed, start quickly, adapt to any project management method and within a very short time will identify the weak points and pain points in the project, stabilise the project and show a reliable way to a successful project completion.
And that costs less than you think and definitely much less than a failed project!
What it's about:
You cannot manage your topics or projects with your own staff. We provide you with the appropriate technical and / or project management experts.
How it works:
You describe in a requirements profile which professional and methodical skills you need and we introduce you to suitable employees who will help you to successfully complete your tasks and projects.
For more information, please contact:
Joachim Fricke
+49 151 50 67 97 17
joachim.fricke@digitalsee.de